Privacy Policy

Last updated: July 25, 2025


Welcome to Houssy! Your privacy is important to us. This Privacy Policy outlines how Houssy ("we", "our", "us") collects, uses, discloses, and safeguards your personal information when you use our mobile application ("App") or any related services.


By using the app, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use our app.


1. Information We Collect

We collect various types of data to help deliver and improve our services.

a. Personal Information

We may collect:

  • Full name
  • Email address
  • Mobile number
  • Location (via search or GPS, if permitted)
  • Profile photo (if provided)
  • User type (owner, broker, tenant)
b. Property & Listing Information

For property listers (owners/brokers):

  • Property title and description
  • Property type (rent/sale/PG)
  • Location/address
  • Price/rent
  • Amenities
  • Photos and videos
c. Device & Usage Information

We may collect:

  • Device ID and type
  • Operating system
  • App version
  • Usage logs (e.g., screens visited, buttons clicked)
  • Crash reports and diagnostics
d. Payment Information

If you purchase a plan to unlock owner contact details, we may process:

  • Transaction ID
  • Plan details
  • Payment status

Note: Payments are handled securely through third-party services like Razorpay. We do not store card or banking information.

2. How We Use Your Information

We use your information to:

  • Enable you to list, manage, or browse properties
  • Facilitate direct communication between users (owners, brokers, and tenants)
  • Provide personalized property recommendations
  • Improve app performance and user experience
  • Send important notifications (e.g., listing updates, plan renewals)
  • Offer customer support and resolve disputes
  • Comply with legal obligations

3. Information Sharing and Disclosure

We do not sell your personal information to third parties. However, we may share your information under the following conditions:

a. With Other Users
  • Property contact details are shared only with users who subscribe to a plan
  • Public property listings are visible to all users
b. With Service Providers
  • Hosting and backend infrastructure
  • Analytics (e.g., Google Firebase)
  • Payment processing (e.g., Razorpay)

These providers have access only to the data needed to perform their tasks and are obligated to keep it confidential.

c. For Legal Reasons

We may disclose your information if required by law or in response to valid legal requests.

4. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of sensitive data in transit and at rest
  • Regular security assessments and updates
  • Access controls and authentication measures
  • Employee training on data protection practices

5. Your Rights and Choices

You have the right to:

  • Access your personal data
  • Update or correct your details
  • Delete your account and associated data
  • Opt out of marketing notifications

To make such requests, email us at: [support@houssy.in]

6. Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it immediately.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our app and website. Your continued use of our services after such changes constitutes acceptance of the updated policy.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Email: support@houssy.in